Oaks Pawn Layaway Services

Payments: Layaway payments must be made in U.S dollars. Accepted forms of payment for layaway purchases include cash, wire transfer, debit card, or credit card. A minimum initial deposit of 10% of the sale price is required to initiate the layaway. Following the initial deposit, minimum payments are due by the last day of each billing cycle. A billing cycle refers to each 30-day period in the agreed payment plan timeframe. You may pay all or part of your outstanding balance at any time. You must pay at least the minimum monthly payment due by the end of each billing cycle.

Late Payments: It is the sole responsibility of the customer to keep track of any and all payment due dates. As a courtesy, Oaks Pawn offers a five-day grace period for late minimum monthly payments. After this grace period, your payment will be considered missed and your layaway will be forfeited.

Forfeited Layaway: Upon forfeit of a layaway, any and all items within the layaway order will be returned to stock. The initial deposit and subsequent payments will be subject to the Oaks Pawn return and exchange policy. If the item is still eligible for a return, the payments will be refunded. Refunds will be issued in the same tender used to make the payment(s). If the item is still eligible for exchange, store credit will be issued equal to the amount you have paid on the balance thus far. Your original ticket receipt and a valid government-issued photo identification must be presented for this store credit to be issued. If you are unable to present your original receipt and a valid government-issued photo identification for any reason, you forfeit your right to receive any compensation for your layaway order, including, but not limited to, a refund, store credit, or exchange. If the forfeit date is outside of the Oaks Pawn return and exchange policy a restocking fee of 10% of the original sale price will be charged and the remaining balance shall be issued in the form of store credit. Store credit that is issued as a result of a forfeited layaway will expire 90 days after the date the store credit is issued.

Custom Items: A Custom Item is any item that is personalized, engraved, altered, or designed according to specific instructions set forth by the customer. Custom items cannot be combined with any other items in a Layaway Agreement. Each individual Custom Item that is ordered requires a separate agreement to be signed. If you place a custom order, we will begin work on your item when you have paid at least 50% of your balance (including the initial deposit). Before you have paid 50% of your balance, you have the opportunity to amend or cancel your custom order. If you cancel your order before you have paid 50% of the balance, you will be refunded for your initial deposit and any subsequent payments you have made. After 50% of your outstanding balance has been paid, you lose the right to amend your order. If you should wish to cancel your Custom Item order after you have paid 50% of the balance, you lose the right to receive any compensation, including, but not limited to, a refund, store credit, or exchange. Ring sizing, and any other jewelers work is considered a Custom Item and will be listed individually on the invoice.

Modifications to Layaway Orders: If you should wish to modify your original layaway order in any way, including, but not limited to, removing an item, adding an item, or picking up an item before the final payment due date, you are required to enter a new Layaway Agreement which will reflect those changes. Upon modification to your original order and after a new Layaway Agreement has been created, the previous Layaway Agreement shall be canceled and rendered unenforceable. All modifications are subject to approval by Oaks Pawn.

Refund Policy: A layaway order will be forfeited if the customer fails to pay a minimum monthly payment by the end of the grace period that is allotted after the end of each billing cycle. Upon forfeit of a layaway, any and all items within the layaway order will be returned to stock. The initial deposit and any subsequent payments will be addressed according to the details in the “Forfeited Layaway” and “Custom Items” sections of this policy.